Privacy Policy

Last Updated: September 1, 2026

Introduction

This Privacy Policy explains how moon-roam collects, uses, and protects personal information provided through our website and services. We are committed to ensuring your privacy is protected and handled in accordance with applicable data protection regulations.

Information We Collect

We collect information that you voluntarily provide when using our website and services:

• Name and email address when submitting service requests
• Technical requirements and additional information you choose to share
• Service preferences and selections
• Communication preferences and correspondence history

How We Use Your Information

We use the information collected for the following purposes:

• Responding to service inquiries and providing technical consultations
• Delivering and maintaining broadcasting infrastructure services
• Sending service-related communications and updates
• Improving our website functionality and user experience
• Complying with legal obligations and resolving disputes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With service providers who assist in operating our infrastructure, subject to confidentiality agreements
• When required by law, legal process, or governmental request
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer, merger, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality and analyze usage patterns. You can control cookie preferences through your browser settings. For more details, please see our Cookies Policy.

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.

Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: [email protected]
Address: 42 Northbrook Street, Reading, Berkshire, RG1 7DA, United Kingdom